Privacy policy | Tackle Hockey España

At TACKLE HOCKEY, we take the protection of your personal data very seriously. This privacy policy explains how we collect, use, and protect the information you provide when using our online store.

BASIC INFORMATION

Data Controller: Eduardo Gárate Martínez
Tax ID: 16078639Y
Registered Address: C/ Villa de Plencia 6 – 48930 Getxo (Bizkaia)
Email: info@tacklehockey.com

Main purposes:

Order management and shipping of sports goods.
Payment processing and invoicing.
Creation and management of user accounts.
Customer service and after-sales support.
Sending commercial communications (if you have given your consent).
Handling inquiries submitted via the contact form.

Legal basis: Performance of a contract, compliance with legal obligations, and the consent of the data subject.

Recipients: Courier companies, payment platforms, hosting provider, tax consultancy, and authorities in case of legal obligation.

Rights: Access, rectification, erasure, objection, restriction, and portability.

Additional information: You can find more details in the following sections.

ADDITIONAL INFORMATION

1. Who is responsible for processing your data?

The data controller is Eduardo Gárate Martínez, with the identifying details provided above.

2. What do we use your data for?

At TACKLE HOCKEY, we process the information you provide for the following purposes:

Processing your purchases:

Preparing, shipping, and delivering orders.
Invoicing and payment collection.
Managing returns and warranties.

Creating and managing your user account:

Access control and profile security.

Responding to your inquiries:

Replying to messages sent via the contact form or email.

Commercial communications (only if you have given your consent):

Sending promotions, offers, and news by email or equivalent means.

Compliance with legal obligations:

Tax, commercial, security, and fraud prevention requirements.

3. How long will we keep your data?

Customer data: 6 years from the last purchase (commercial obligation).
Billing data: 4 years (tax obligation).
User account data: Until you request its deletion.
Commercial communication data: Until you unsubscribe or withdraw consent.
Contact form data: For as long as necessary to respond to your request and, if applicable, comply with legal obligations.

4. What is the legal basis for processing your data?

Performance of a contract: To manage your order, payment, shipping, and after-sales service.
Compliance with legal obligations: Invoicing, taxes, security.
Consent: For sending commercial communications.
Legitimate interest: Fraud prevention and improvement of user experience.

5. Who will your data be shared with?

We may share your data with:

Courier companies: To deliver your orders.
Payment platforms (banks, PayPal, Stripe) to process payments.
Hosting provider: For the hosting of our website.
Tax consultancy: To comply with legal obligations.
Public authorities: When there is a legal obligation.

We do not make international data transfers outside the European Economic Area.

6. What are your rights?

You have the right to:

Access your personal data.
Request the correction of inaccurate data.
Request the deletion of your data when no longer needed.
Object to the processing of your data.
Request the restriction of processing.
Request data portability.
Withdraw consent at any time for specific purposes.

You can exercise these rights by writing to Eduardo Gárate Martínez, C/ Villa de Plencia 6 – 48930 Getxo (Bizkaia), or by email at info@tacklehockey.com.

You may also file a complaint with the Spanish Data Protection Agency via:
https://sedeagpd.gob.es/sede-electronica-web/

7. Security measures

We use secure protocols (https), SSL encryption, firewalls, and intrusion detection systems to protect your information.

8. Cookies

This website uses first-party and third-party cookies for proper operation and to analyze browsing behavior. You can find more details in our Cookie Policy.