These terms and conditions govern the purchase of products made through the website www.tacklehockey.com<\/strong> (hereinafter, the \u201cStore\u201d), owned by Eduardo G\u00e1rate Mart\u00ednez<\/strong> (NIF: 16078639Y), with registered address at C\/Villa de Plencia 6 \u2013 48930 Getxo (Bizkaia)<\/strong> and contact info@tacklehockey.com<\/a> \/ +34 627 434 939.<\/p>\n By placing an order, the user (hereinafter, the \u201cCustomer\u201d) declares to be over 18 years of age and to have the legal capacity to contract, accepting these Terms and Conditions of Purchase, the Privacy Policy<\/a> and the Cookies Policy<\/a>.<\/p>\n The items shown are subject to availability. If, exceptionally, a product is not available after your purchase, we will inform you and you may choose an immediate refund<\/strong>, a replacement product<\/strong>, or to wait for restocking<\/strong>.<\/p>\n All prices are shown in euros (EUR)<\/strong> and include the applicable VAT<\/strong>. Shipping costs<\/strong> are added at checkout depending on the chosen option: \u20ac8<\/strong> per order and free shipping for orders over \u20ac100<\/strong>. Tackle Hockey may update prices at any time, without retroactive effects on orders already placed.<\/p>\n The available payment methods<\/strong> are displayed during the checkout process (e.g., credit card via secure gateway, other compatible methods). The charge is made when the order is confirmed. For security reasons, anti-fraud checks<\/strong> may be applied; if the order fails these checks, it may be cancelled and the amount refunded.<\/p>\n The indicated timeframes are estimates and may vary due to logistical causes or force majeure. We will inform you in case of any significant incident.<\/p>\n Delivery will be made to the address provided by the Customer. If delivery is not possible, the courier company will leave a notice and\/or make new attempts. The risk of loss or damage passes to the Customer at the time of physical delivery.<\/p>\n The Customer may request an invoice<\/strong> during the purchase process or by contacting info@tacklehockey.com<\/a> indicating the order number and full tax details.<\/p>\n The Customer has 14 calendar days<\/strong> from receipt to withdraw without giving any reason, in accordance with consumer regulations. Conditions, procedure, exceptions, and model are detailed in the Right of Withdrawal<\/a> section.<\/p>\n The return process, timeframes, costs, and exceptions are regulated in the Shipping and Returns<\/a> section. If you receive a damaged, defective, or incorrect product, contact info@tacklehockey.com<\/a> within 48 hours of delivery.<\/p>\n Products are covered by the legal warranty of conformity<\/strong> provided for under applicable law. In Spain, for new goods, the period is up to 3 years<\/strong> from delivery, in accordance with current legislation. This warranty covers manufacturing defects not caused by misuse, normal wear, or incorrect handling.<\/p>\n Coupons are personal and non-transferable, valid during the indicated period and under the specific conditions of each promotion (minimum amount, excluded categories, non-cumulative, etc.). Any fraudulent use will result in their cancellation.<\/p>\n If you detect an error in your data after placing the order, write to info@tacklehockey.com<\/a> as soon as possible. While we strive for accuracy, typographical errors or color variations due to screen display may occur; these will not affect the essential features of the product.<\/p>\n Tackle Hockey may cancel orders due to supervening unavailability, lack of payment authorization, suspected fraud, or misuse. In such case, the Customer will be notified and any charged amount will be refunded<\/strong>.<\/p>\n For questions about orders, shipping, returns, or warranties, contact info@tacklehockey.com<\/a> or call +34 627 434 939.<\/p>\n2. Purchase process<\/h2>\n
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3. Product availability<\/h2>\n
4. Prices, taxes and currency<\/h2>\n
5. Payment methods<\/h2>\n
6. Shipping, timeframes and local pickup<\/h2>\n
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7. Delivery<\/h2>\n
8. Invoicing<\/h2>\n
9. Right of withdrawal<\/h2>\n
10. Returns and incidents<\/h2>\n
11. Legal warranty<\/h2>\n
12. Promotional codes and coupons<\/h2>\n
13. Error correction and images<\/h2>\n
14. Tackle Hockey\u2019s right to cancel orders<\/h2>\n
15. Customer service<\/h2>\n
16. Applicable law and dispute resolution<\/h2>\n